Role overview
We are assisting a UHNW client based in Milan in their search for a highly experienced Butler/House Manager to join their fully staffed private household. This is a live-out role; however, initial assistance with accommodation can be provided for candidates relocating to Milan.
This is a long-standing, established role, replacing a valued member of the team who will provide a comprehensive handover for a few months. The family is willing to provide temporary accommodation if the candidate is relocating.
The Role
You will act as the lynchpin between the Principals and the wider household team, ensuring the seamless delivery of all day-to-day operations.
Key responsibilities include:
- Full wardrobe management: overseeing seasonal rotation, dry cleaning, laundry, pressing, garment care and shoe polishing
- Packing and unpacking for both short and long-haul travel
- Running daily errands and assisting with local shopping and provisioning
- Table setting and assisting with informal meal service
- Greeting guests and offering a warm, discreet welcome
- Ensuring stock levels of toiletries, medication, and household consumables are consistently maintained
- Supporting the housekeeping team and ensuring the home is presented to the highest standard at all times
- Making occasional restaurant and appointment bookings for the family
- Conduct routine house checks to ensure everything is operational, trouble shoot any issues and liaise and organise external contractors & tradespeople fix any maintenance issues
- Working closely with the wider household team: 3 housekeepers, 2 rota nannies (2 weeks on/off), a private chef, and 2 rotating security professionals.
Requirements
- Fluency in both Italian and English is essential
- You will be professionally presented, maintaining a standard uniform during working hours (alternative dress may be required for formal occasions or overseas travel)
- In-depth understanding of formal etiquette and protocol
- Excellent time management and attention to detail
- Strong interpersonal skills with a discreet and calm manner
- Willingness to travel to London with the family (up to 4 months per year, often in extended periods)
- Ability to take time off when the family are travelling and to bank time in lieu for additional hours/days worked
- Flexibility is a must as each week will be different depending on the family's schedule, so the candidate must be able to self-organise their days off
The Family
- Based in a beautiful home in Brera, Milan
- 2 principals, a 2-year-old daughter, and a baby
- Informal, warm household with a formal standard of service
- Travel frequently, especially to London, and maintain a high standard of organisation and presentation throughout their home
Important details
- Travel to London Required (Approx. 4 Months Annually)
- Start: Flexible | Competitive Salary DOE 75,000 ++ euros + discretionary bonus
- Hours: Typically Monday-Friday 11:30am-9:30pm (with breaks), alternating weekly with Monday-Saturday; days off during the week will be given in lieu of weekend work